Todosion is a highly customizable and powerful todo and task management solution.
Use the pre-defined categories, priority levels and workflows or define your own. You can even define categories, priority levels and workflows on team and project level. Logical of course as it often happens that the categories, priority levels and workflows of an HR team are different than the ones of a marketing, sales or development team.
Give full control to your teams with customized workflows, priority levels and todo categories on team and project level.
Todosion comes with an integrated support ticket management solution (ITSM).
Gather your support tickets on your own website making use of our customizable Todosion i-frame or ask your customers to create their support ticket directly in Todosion.
Turn support tickets with one click into a todo or task. Define the appropriate priority level, select the category (with linked workflow) and assign the support ticket to the appropriate support agent.
Create and prioritize todos for yourself, colleagues or full teams. Select the category, define the priority level and the deadline. Add a description and if required upload attachments.
Divide your todos into business, personal or private tasks. Structure your todos, tasks and user stories as parent / child / sibling todos in case they have to be in line with another set of related todos, tasks or user stories.
Ah, and very handy is the recurring todo feature. And not to forget, the multiple person todo creation option. Use this option to create one todo and assign it to multiple persons. A unique todo will be created for each assigned person.
Add your todos to your personal planning or use Releasion to group them in sprints or project phases.
Follow-up todos in handy overviews like 'My todos' and 'Todos added by me'. Use the filter options to view todos by deadline, priority, status, category or type. Consult the Todosion calendar to see the todos with a deadline in one of the coming days or weeks.
Ah, and if you want, activate the todosion notifications. You can even define for which status change you want to get an email notification or if you want to get informed when a deadline of a todo is approaching.
Todosion comes with automatic version control. Each edit, change or update of a todo will be tracked automatically and stored in a transparent overview.
Use the feedback option to provide or request feedback to a todo, task or user story. And if you want to inform others about a todo, use the integrated mail feature.
Screenshots, screenshots and screenshots!
Each screenshot comes with a detailed description. A perfect way to get to know the different Lienion apps.
Todosion is the todo, task and support ticket management app of Lienion.
Once a todo is created, feedback can be given to this todo. This feedback can be added via the feedback section of the todo.
In this screenshot you see an example of this todo feedback section.
Interesting to know:
- Todosion comes with an inbuilt version control. This means that every change made to e.g the todo description is tracked and visible in the todo feedback section.
- When the status of the todo is updated, this status update is also added to the todo feedback section.
- When adding feedback to a todo you can also upload attachments.
- It is possible to post your todo as a shout in Shoution. When users respond to this todo-shout in Shoution, this response is also stored in the todo feedback section.
Todosion is the todo, task and support ticket management app of Lienion.
There are different ways to follow-up your todos. You can manage your todos in a calendar view, in a list view, grouped in a sprint (via Releasion), …
In this screenshot you see an example of a list view. You can filter your todos in different ways:
- Based on team
- Based on project
- By deadline
- By priority
- By status
- By category
- By type (default, personal, private)
- Based on period (today, this week, coming 2 weeks, ...)
Combinations are of course possible, and you can search for a todo using keywords or a name.
Interesting to know:
You can define the available todo categories in the configuration settings in Lienion. It is even possible to define the categories based on team level.
Todosion is the todo, task and support ticket management app of Lienion.
There are different ways to follow-up your todos. You can manage your todos in a calendar view, in a list view, grouped in a sprint (via Releasion), …
In this screenshot you see an example of the calendar view. Todos with a deadline are shown in a very handy format. You select a date and immediately you will get the todos with the selected date as deadline. You can filter based on:
- My todos
- Todos by team
- Todos by project
- Todos added by me
- Todos by person
Combinations are of course possible, and you can also use the advanced filter options to select e.g. one or more projects, teams, persons, …
Interesting to know:
When the date in the monthly calendar is underlined, this means there is at least one todo with this date as deadline.
Todosion is the todo, task and support ticket management app of Lienion.
When creating a todo, you can define the priority level of the todo.
In this screenshot you see the priority selection drop down box. In this example, you can choose between:
- Blocker
- Critical
- High
- Medium
- Low
Interesting to know:
You can define the different priority levels in the configuration settings of Lienion. If you do not work with blocker – critical – high - medium – low, you can add your own priority levels.
Todosion is the todo, task and support ticket management app of Lienion.
In Todosion you can create in a structured way a todo (a task, an epic, a user story, ...). In this screenshot you see a part of the page to create a todo. There are several (mandatory) fields to be completed:
- Add the title of the todo
- Define the type of the todo (default, personal, private)
- Define the visibility of the todo
- Add a description of the todo
- Select the team and/or the project
- Define the priority and the category
- Add the deadline of the todo
- Add attachments
- …
Interesting to know:
- A default todo can be viewed by all the team or project members.
- A personal todo is a todo for yourself, but can be viewed by your team lead.
- A private todo is only visible for yourself. No-one else can view your private todo.
- When you do not want your customer to view a todo, deselect 'client' in the visibility.
Todosion is the todo, task and support ticket management app of Lienion.
Todosion comes with an integrated support ticket management solution (ITSM). You can ask your customers to submit support tickets on your own website making use of a customizable Todosion i-frame. Submitted support tickets are stored in the ticket overview of Todosion.
In this screenshot you see an example of this ticket overview. There are 4 tabs:
- Tab 1: all, with all submitted tickets
- Tab 2: unassigned, with those submitted tickets that have not yet been assigned to a support agent
- Tab 3: assigned, with an overview of the submitted tickets that are assigned to a support agent
- Tab 4: archived tickets, where all tickets are stored that have been archived
Interesting to know:
You can turn support tickets with one click into a todo or task.
A spotlight on some features!
The Lienion apps come with lots of exciting features. Let's put the spotlights on some of them!
Features loved by our customers
We asked our customers which Lienion feature they prefer and like the most.
Todosion:
Todo, task, user story and support ticket management app
Todosion (noun) - derived from the English noun 'a todo'. A todo in Todosion can be a task, a support ticket, an epic, a user story, ...
Never be overwhelmed anymore with todos, tasks, user stories and support tickets but be on top of them. With Todosion you get your todos, tasks, user stories and support tickets done in a swift and highly efficient manner. Manage your workload with Todosion: create, plan, prioritize, assign, organize, control, and manage your todos, tasks, user stories and support tickets.
There is a Todosion app for desktop and laptop.
